Returns & Exchanges

At LecoStyle, your satisfaction is our priority. We make the return and exchange process seamless and transparent.

Return Policy

• Eligibility:
  Items can be returned within 30 days of purchase. Products must be unused, in their original condition, and with all tags and packaging intact.
• Exclusions:
  • For hygiene reasons, used pillows cannot be returned unless there is a manufacturing defect.
  • Customized or personalized items are non-returnable.

Exchange Policy

If you wish to exchange an item, the same conditions as the return policy apply. Exchanges depend on stock availability.

Steps to Return or Exchange

1. Contact Us:
   • Email info@lecostyle.com with your order number, reason for return/exchange, and any supporting photos if necessary.
2. Follow Instructions:
   • Our team will provide return instructions and a return authorization if applicable.
3. Refund or Exchange:
   • Refunds are processed within 5-7 business days of receiving the returned item. Refunds will be credited back to the original payment method.
   • For exchanges, we’ll ship the replacement item once the original is received and inspected.

Return Shipping

• Responsibility:
  The customer is responsible for return shipping costs unless the item is defective or the return is due to our error.
• Tracking:
  We recommend using a tracked shipping service to ensure the safe return of your item.

Need Help?

For any questions or concerns, please reach out to us at info@lecostyle.com.